2007 October 12 : William M. Hartnett

Archive for October 12th, 2007

It’s customer service and marketing, stupid »

By William M. Hartnett on Oct 12, 2007 in featured, newspapers | 2 Comments

> The Philadelphia story: PRSA member Brian Tierney takes pride in running his hometown daily newspapers (Public Relations Society of America)
(Via Romenesko)
A must-read, here. Tierney touches on a couple of points that are easily overlooked in our understandably editorially focused discussions about the future of newspapers: marketing and customer service, for both advertisers and subscribers. [...]

the dirty dollar
POSTS BY DATE

October 2007

M T W T F S S

« Sep Nov »

1 2 3 4 5 6 7

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30 31
Archives
- October 2008 (6)
- September 2008 (19)
- August 2008 (26)
- July 2008 (37)
- June 2008 (36)
- May 2008 (48)
- April 2008 (31)
- March 2008 (42)
- February 2008 (36)
- January 2008 (39)
- December 2007 (49)
- November 2007 (54)
- October 2007 (46)
- September 2007 (45)
- August 2007 (38)
- July 2007 (36)
- June 2007 (52)
- May 2007 (55)
- April 2007 (73)
- March 2007 (82)
- February 2007 (45)
- October 2006 (1)
- July 2006 (1)
- March 2006 (1)
- December 2005 (1)
- November 2005 (1)
- September 2005 (2)
- June 2005 (1)
- May 2005 (1)
- January 2005 (1)
- December 2004 (1)
- November 2004 (1)
- September 2004 (1)
- April 2004 (1)
- March 2004 (1)
- October 2003 (1)
- April 2003 (1)
- March 2003 (1)
- February 2003 (1)
- June 2002 (1)
- January 2002 (3)
- December 2001 (1)
- October 2001 (1)
- September 2001 (1)
- August 2001 (1)
- July 2001 (1)
- June 2001 (1)
- May 2001 (1)
- April 2001 (1)
- November 2000 (1)